Privacy Policy

Introduction

House Lexicon, a DBA of Coverage Key Auto LLC ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide through houselexicon.com.

Data Collection

We collect the following personal information when you submit our forms or contact us:

• Name (first and last)
• Email address
• Phone number
• Message content you choose to share

We use this information to respond to your inquiries, send the communications you request (quotes, research, tips, educational articles, and information), and to improve our services.

SMS & Text Messaging

• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties.
• You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further messages will be sent.
• Reply HELP to any message for assistance. You may also contact us at ask@houselexicon.com.
• Message and data rates may apply. Message frequency varies.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Upon a verified deletion request, we will delete your personal information from our active systems within thirty (30) days, subject to limited exceptions required by law.

User Rights

You may, at any time, request to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Delete your personal information from our records.

To exercise these rights, email ask@houselexicon.com.

Cookies & Analytics

We may use cookies and similar technologies to operate the site, remember preferences, and measure performance. You can control cookies through your browser settings.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site following changes constitutes acceptance of the updated Policy.